How can we help?
Can't access your MindSort guide, missing your confirmation email, or have a question about your order? You're in the right place.
Email us — we answer everything
support@mindsort.org
We typically reply within 1 business day.
Common issues
Didn't receive your access email?
Check spam/promotions folders first, then email us your order ID (from Digistore24) and we'll resend it.
Access key not working?
Make sure there are no extra spaces before or after the key. If it still fails, email us — we'll verify your order and send a fresh link.
Want a refund?
See our Refund Policy — you have a full 60 days, no questions asked. Refunds are processed through Digistore24.
Billing question?
Digistore24 processes all payments; charges appear on your statement as "Digistore24.com". Contact them directly for billing-specific issues, or reach out to us and we'll help.